- 2 h guided kayak tour;
-Use of individual kayaks with the possibility of a double kayak for accompanying children and safety equipment;
-Maximum of 10 participants per reservation.
-All children must be accompanied by an adult.
-Not wheelchair accessible.
-Not accessible to children under 12 years old.
Waterfalcons reserves the right to cancel the activity for reasons beyond its control. We are not responsible for cancellations for the following reasons: natural disasters, weather conditions, system failures or other reasons not dependent on us and whenever the safety and/or integrity of participants, equipment and/or goods is questioned. The customer will be fully refunded, with no right to compensation.
The cancellation of an activity and/or services by the participant can be done through the specific form on the website or by e-mail.
In case of cancellation by the participant until at least 7 days before the departure time, a full refund will be made; up to at least 2 days before departure time, a 50% refund will be given; there will be no refunds if you cancel within 48 hours of your departure time.
Once the activity has started with the agreement of the participants and the safety and/or integrity of the participants, equipment and/or property is not questioned, in case one or more participants request an interruption of the activity due to the wind , temperature, rainfall, swell or other factors external to the company, there is no room for any type of reimbursement and/or compensation, and the activity will continue its normal course.
In case of non-attendance by the participants, there is no room for any type of refund.
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